Terms of Service

These Terms of Service ('Terms') form a legally binding agreement between you ('you' or 'user') and MudCrab Labs ('we', 'us', or 'our'). By accessing our website, creating an account, or purchasing or using any of our software, you confirm that you have read, understood, and agree to be bound by these Terms and all policies incorporated herein by reference.

If you do not agree to these Terms, you must not use our services. If you are using our services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services.

You are responsible for maintaining the confidentiality of your account credentials and license keys. You must not share your account or license keys with any third party.

All activity that occurs under your account is your responsibility, regardless of whether you authorised it. You must notify us immediately if you become aware of any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that show signs of unauthorised access, sharing, or fraudulent activity.

All products sold by MudCrab Labs are digital software licenses. Delivery is electronic and takes effect immediately upon successful payment. You acknowledge that digital delivery has been completed at the point of license key issuance.

Because delivery is immediate and the product is digital, all sales are final once a license key has been issued, subject to the limited exceptions in our Refund Policy.

Upon purchase, MudCrab Labs grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the software on the number of devices specified at purchase, solely for your personal lawful use.

The software is licensed, not sold. MudCrab Labs retains all right, title, and interest in and to the software, including all source code, object code, algorithms, user interfaces, and associated intellectual property. Nothing in these Terms transfers any ownership to you.

You may not: copy, modify, create derivative works from, or translate the software; distribute, sublicense, resell, rent, lease, or transfer the software or your license to any third party; use the software on more devices than your license permits; or remove, obscure, or alter any proprietary notices in the software.

We reserve the right to suspend or revoke any license used in violation of these Terms or our Acceptable Use Policy, without notice and without refund.

Our software is intended for lawful personal use only, including privacy research, virtualisation, sandboxing, system administration, and software testing. You are solely responsible for ensuring your use complies with all applicable laws, regulations, and the terms of any third-party services you access.

You agree not to use our software for any unlawful, harmful, or abusive purpose. A full list of prohibited uses is set out in our Acceptable Use Policy, which is incorporated into these Terms.

You acknowledge that using hardware-modifying or identity-spoofing software may violate the terms of service of certain games, platforms, or services. You are solely responsible for any consequences arising from such use, including account suspensions, bans, or legal action by third parties.

THE SOFTWARE IS PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the software will operate error-free, uninterrupted, or free from defects. We make no representation or warranty that the software will achieve any particular result with respect to any anti-cheat system, detection mechanism, game, platform, or service.

We do not warrant that the software is compatible with, or will continue to be compatible with, any specific game, game version, anti-cheat software, or operating system build. Such compatibility may change at any time without notice.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MUDCRAB LABS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

MudCrab Labs is not liable for: any ban, suspension, account termination, or other adverse action taken against you by any game developer, publisher, anti-cheat provider, or platform operator; any legal, regulatory, or contractual consequences arising from your use of the software; or any damage to your hardware, operating system, or data caused by your use of the software.

Our total aggregate liability to you for any claim arising out of or related to these Terms or your use of the software shall not exceed the amount you paid for the relevant product in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless MudCrab Labs and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your access to or use of the software; (b) your violation of these Terms or any applicable law or regulation; (c) your violation of any rights of a third party, including the terms of service of any platform or service you access while using our software; or (d) any content or data you submit through our services.

We work to keep our store and software available, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any product or feature at any time without liability.

We reserve the right to update or revise these Terms at any time. We will post the revised Terms with an updated date. Your continued use of our services after a change constitutes acceptance of the new Terms.

We may terminate or suspend your access to our services and revoke your license at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, you must cease all use of the software and delete all copies in your possession.

These Terms are governed by applicable law. Any dispute arising from these Terms or your use of our services shall first be addressed through good-faith negotiation. If a dispute cannot be resolved informally, it shall be subject to binding arbitration or the courts of the applicable jurisdiction, as determined by applicable law.

You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any class action, collective action, or representative proceeding.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

These Terms, together with our Acceptable Use Policy, Privacy Policy, Refund Policy, License Agreement, and Cookie Policy, constitute the entire agreement between you and MudCrab Labs regarding our services.