Question 1

What kind of software do you sell?

Accepted Answer

Premium game software for PC. The current lineup lives on the store, which is the source of truth for what's for sale on any given day.

Question 2

How do I get it after I buy?

Accepted Answer

One purchase, one login. Buy a plan, sign into the dashboard with the credentials that arrive by email, and grab the download from there.

Question 3

Is my license tied to my machine?

Accepted Answer

Yes. Your license locks to the first PC you sign in on and stays there permanently, so a login can't be freely shared or resold. If you legitimately need to move to a different PC (dead hardware, new build), contact support to unlock it.

Question 4

Which Windows versions are supported?

Accepted Answer

Windows 10 and Windows 11 only. macOS, Linux, and older versions of Windows are not supported, and Wine / Proton is not supported.

Question 5

How is it billed?

Accepted Answer

Depends on the product. Plans and one-time licenses are both offered. Full pricing is on each product's page.

Question 6

What payment methods can I use?

Accepted Answer

Card and a lot more. Card payments run through Stripe, which also gives you Apple Pay, Google Pay, Amazon Pay, Cash App Pay, Link, Klarna, Affirm, ACH bank transfer, and local options like Bancontact, BLIK, EPS, Pix, MB WAY, and Satispay. Which ones you see depends on your country. Prefer crypto? Pay with Bitcoin, Ethereum, USDT, Monero, and 150+ other coins through NOWPayments. Stripe payments add a 10% processing fee; crypto has none.

Question 7

Where do I buy?

Accepted Answer

At store.mudcrab.co. This site is the overview; pricing and checkout live on the store.

Question 8

What can I use it for?

Accepted Answer

You are responsible for using our software in line with applicable laws and the terms of any service you access.