Contact
Have a problem with a product or a general question? Open a ticket on the forum. You sign in with the same account you buy with, only you and the team can see the thread, and nothing gets lost. Email is reserved for business and serious matters. For common questions, start with the FAQ.
support.mudcrab.co
Guides, prerequisites, troubleshooting steps, and error code references. Start here before reaching out.
Start Here First
forum.mudcrab.co
The place to get help. Sign in with your MudCrab account and open a private ticket for anything to do with a product, a purchase, or your account. Announcements and service status are posted here too.
Open a Support Ticket for Help
Join the Server
Live chat with the team and the community, if that is how you prefer to talk. Anything that needs a record should go to the forum instead.
Optional Live Chat
hello@mudcrab.co
For business and serious matters only: partnerships, legal, and account or billing issues. Reach us at hello@mudcrab.co or support@mudcrab.co. Not for general support.
Business and Serious Inquiries Only